Make an Appointment by Calling or Visiting Us
Address: 35 Bedford St #17, Lexington, MA 02420
Phone: 781-218-9550 or 781-208-9569
Email: meetus@psychboston.com
Hours: Monday-Friday 7:00 AM-6:00 PM; Saturday 9:00 AM-1:00 PM
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Good Faith Estimate Notice
Health care providers must give uninsured or self-pay patients an estimate for expected non-emergency services. You may ask for a Good Faith Estimate before scheduling care.
Helpful Questions
What is the fastest way to contact Psych Boston?
For non-emergency appointment requests, call 781-218-9550 or submit the form. Email is also available at meetus@psychboston.com.
Can I ask about insurance before booking?
Yes. Patients should confirm benefits and can ask the team about accepted plans before scheduling.
How do I know whether I need therapy, psychiatry, or both?
Start with the symptoms you are noticing and how they affect daily life. Psych Boston can help decide whether therapy, psychiatric evaluation, medication management, or a combined plan is the best next step.
What happens during the first appointment?
The first visit usually reviews current symptoms, medical and mental health history, medications, family context, goals, and safety concerns. The provider then discusses treatment options and follow-up.
Do you offer telehealth for Boston-area patients?
Many Psych Boston appointments are available through telehealth for Massachusetts patients, while some care may be available in person through the Lexington office.
Can medication help without changing who I am?
When medication is appropriate, the goal is symptom relief and better functioning, not changing personality. Providers discuss benefits, side effects, alternatives, and monitoring.
What should I do in a mental health emergency?
For immediate safety concerns, call 911 or go to the nearest emergency room. This website and its forms are for non-emergency appointment requests.
Do you accept insurance?
Psych Boston lists several accepted commercial plans including BlueCross BlueShield, Aetna, UnitedHealthcare, Harvard Pilgrim, Tufts Health Plan, UMR, and Mass General Brigham Health Plan. Benefits should be confirmed before care.